PRIVACY POLICY

The protection of the personal data of our customers and users is essential for our society. We are committed to implementing the highest level of protection of your personal data in accordance with the General Regulation on Personal Data Protection. This page contains all the information concerning the processing of your personal data regardless of the place from which your personal data was collected online or in-store. For information on the protection of personal data, you can also consult the website of the Commission Informatique et Liberté (CNIL) https://www.cnil.fr/en/regulation-europeen-protection-donnees  

General information 

Site manager : MKM SOLUTIONS Location : La Métairie, 44690 SAINT-FIACRE SUR MAINE Email: contact@sood-rock.com Registered in the Register of Commerce and Companies of Nantes under number 752 391 250. Site : www.sood-rock.com  

Definition

The term “Personal Data” means any information about you that makes you directly or indirectly personally identifiable, including your name, first name, address, telephone number, email address, banking data, identifier, password, cookies, IP address and other information that enables your identification and that you make available to us.   General statement of principles Our activity leads us to store data that are personal to you. We may collect your personal data when: - You visit the Website; -You create a customer account on the Website or in a Shop; -You place an order on the Website through your own means; -You subscribe to our newsletter; -You send a complaint, ask a question or send us any other remark.   Storage of your personal data is implemented to meet the following purposes:   -Processing and executing orders that you place through the Website, by telephone or in Shops, including the management of your payments; -Processing and resolving all claims or issues related to your past or future orders, your customer account or our brand; -Follow, develop and improve the Website and your use of the Website; -Analyze your behaviour on the Website or in the Boutiques and your reactions to our marketing campaigns in order to improve or personalize the products and services we offer you; -Manage the creation and maintenance of your customer account, in particular by offering you new features or services; -Send you information and commercial offers, concerning existing or new products and services in connection with the SOOD brand and its universe; -Offer you a service and personalized offer, by e-mail, by phone, on the Website. The stored data can be requested at any time and corrected on request. They will be deleted at the end of the 3-year dormancy period of your account in accordance with the right to be forgotten regulations. Personal data transfer to third-parties In addition to internal use, we are likely to transmit your personal data to some of our service providers who help us to carry out your order, deliver your products, collect your payment, send you information and commercial offers, and analyze your use of the Website or the Boutiques, with a view to improving the quality and efficiency of the Website and the Boutiques, it being understood that the said service providers are bound by contract to the confidentiality as well as to compliance with the laws in force concerning the protection of your personal data,

Cookies

When you visit the Website, we may place small information on your computer known as “cookies”, which will be stored by your browser on your hard drive. Cookies help us in different ways. We use cookies to better align the Website or information about our products and to make this information more relevant to your interests or preferences. Cookies allow us to know who visited which pages and advertisements, to determine the frequencies of visits to certain pages, to determine the preferred fields of the Website and to orient generally the use of the Website. Most browsers automatically accept cookies, but this is not an obligation. By continuing to browse the Website, you agree to use these cookies. If you want to disable cookies, simply adapt your browser settings accordingly, but you need to know that by disabling cookies, you may not be able to create an online account or use all the features of the Website. To disable cookies, please refer to the methodology proposed by your web browsers.  

Links to other websites

We can offer you links to other websites. However, we will not be responsible for the content or policies for gathering information on these websites. If you are visiting third party websites, we recommend that you check their information collection and privacy policies. We accept no responsibility in this regard. Please check these policies before sharing your personal data with these websites.

Users rights

Pursuant to European Directive 95/46 of 24 October 1995 on the protection of personal data and French law No 78-17 of 6 January 1978 as amended by Law 2004-801 of 6 August 2004 (Cnil) and supplemented by Enforcement Order No. 2005-1309 of 20 October 2005, as amended by Decree 2007-451 of 25 March 2007, each user of the website has access, rectification and deletion rights over personal data concerning him or her, as well as a right to oppose their processing for commercial purposes by MKM Solutions. The User may therefore require that the personal data about him held be communicated to him, either corrected, supplemented, updated or deleted. The User may exercise his or her rights at any time by sending an email to MKM Solutions at contact@sood-rock.com with his or her electronic contact information and full identity (first and last name), in order to justify his or her identity in order to exercise his or her rights.

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